Teehey Lane Medical Centre

We would like to welcome you to the Teehey Lane Medical Centre Website.  We hope you will quickly benefit from the user-friendly layout of our website and its wealth of information about healthcare services we provide.

Coronavirus (COVID-19) ADVICE

We have started the COVID 19 vaccination programme for our eligible patients as part of our PCN and NHS England national vaccination programme.

The NHS has made an excellent start to rolling out Covid-19 vaccines to over 500,000 people who need them most. Hundreds of thousands of people have already had their first dose, delivered by NHS teams in hundreds of hospital hubs and local GP-led services.
We are now taking the first careful steps in taking vaccines out into care homes, after working through the best approach to do this safely.
This is the biggest vaccination programme the NHS has ever undertaken. It is a huge challenge, and not everything will always go perfectly.
So while the NHS is experienced in delivering millions of vaccines a year, and is moving quickly to roll out this vaccine to those who need it, it’s important that we remember this will be a marathon, not a sprint.
The recent rise in cases and emergence of a new variant of the virus also shows that we cannot let our guard down now.
NHS staff are doing an incredible job to deliver what it is the largest vaccination programme in our history, at the same time as continuing to be there for everyone who needs care.
The public have an important part to play to help them do this:
· please don’t contact the NHS to seek a vaccine, we will contact you;
· when we do contact you, please attend your booked appointments;
· and please continue to follow all the guidance to control the virus and save lives.

We are aware that some people are receiving suspicious calls and text messages offering the COVID-19 vaccination. To protect yourself and your family members from fraud and criminals, remember the following points.

• The vaccine is only available on the NHS for free to people in priority groups, and the NHS will contact you when it is your turn. Anyone offering a paid-for vaccine is committing a crime.
• The NHS will never ask you to press a button on your keypad or send a text to confirm you want the vaccine, and never ask for payment or for your bank details.
• At the moment we are also not making house calls to deliver or discuss the vaccine. Anyone offering this now is committing a crime.

The NHS will NEVER:

• ask people for their bank account or card details
• ask people for their pin or banking password
• ask people to prove their identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips

If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police online or by calling 101.

Staying at home if you have symptoms (self-isolation)

If your symptoms are mild, NHS 111 will usually advise you and anyone you live with not to leave your home. This is called self-isolation.

For latest NHS Advice please visit:

• Symptoms of coronavirus (COVID-19) - NHS (www.nhs.uk)
• Self-isolation and treating coronavirus (COVID-19) symptoms - NHS (www.nhs.uk)
• Testing and tracing for coronavirus (COVID-19) - NHS (www.nhs.uk)

For latest information on Wirral testing centres please visit: COVID-19 tests for people who do not have symptoms | www.wirral.gov.uk 

Check online at gov.uk and at nhs.uk (https://www.nhs.uk/conditions/coronavirus-covid-19/) for further information.

For life-threatening emergencies, call 999 for an ambulance.

Find Local Services

• NHS Services - Further information is available on local services at NHS Choices
• Free support and advice  - Need support? Free signposting directory containing services funded for Wirral Residents.
• Children and Adolescent Mental Health Services -  Call the Wirral CAMHS Advice and Duty Line on 0151 488 8453 to speak to one of their clinicians, Or you can complete the self-referral form and email this to wirralcamhsreferrals@cwp.nhs.uk.
• NHS Dental Care - NHS Urgent Dental Care information

Striving Towards Excellence

In a recent Patient Experience Survey 2018-19, 94% of all patient ratings were Good, Very good or Excellent.

Patient Experience Survey 2018-19

PLEASE ENSURE WE HAVE YOUR CURRENT MOBILE TELEPHONE NUMBER SO YOU CAN RECEIVE A FREE TEXT REMINDER BEFORE YOUR APPOINTMENT

• GDPR- Patient Privacy Notice
• Privacy Leaflet Patients
• Privacy Leaflet Children

NHS 111

If you require urgent medical assistance that cannot wait until the surgery re-opens, please call 1 1 1.

Calls to the NHS 111 service are free from both landlines and mobiles.

If you have a life threatening medical emergency please dial 999. 

Important Notice

CARE DATA

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone

This information along with your postcode and NHS number but NOT your name, are sent to a secure system where it can be linked with other health information.

YOU HAVE A CHOICE.  If you are happy for your information to be used in this way you do not have to do anything.  If you wish to prevent this from happening, please pick up a leaflet at reception which includes an opt out form. 

Access

The surgery has suitable access via a ramp for patients with limited mobility. If you require assistance please ring the doorbell. All consultation rooms are on ground level. The patients toilet is accessible by wheelchair and also houses a baby changing facility.